CONTACT us

Salesforce solutions we offer

  • Laptop
    Sales Cloud
    to sell faster
    and smarter
    • In-depth account and contact management
    • Controlled lead conversion
    • Easy access to reports and dashboards
    • Tasks and events management
    • Simple process automation
    30 Days FREE
  • Heart
    Service Cloud
    to keep in touch with
    your customers
    • Easy incident management
    • Convenient agent workspace
    • Knowledge base for your teams
    • Self-service help centers and learning communities
    • Omni-channel routing
  • Magnifier
    Marketing Cloud
    to learn more and optimize
    your influence
    • Real-time client engagement
    • Email and marketing automation
    • Social listening, media engagement, and advertising
    • SMS and push messaging
    • Customer marketing analytics
  • Phone
    Salesforce Platform
    to boost your team’s productivity
    • Low-code architecture
    • Quick process optimization with prebuilt workflows and apps
    • Enterprise-level collaboration
    • Enhanced AI-augmented analytics
    • Transferring IoT data to your CRM
  • People
    Experience
    Cloud
    to create a perfect
    journey
    • Personalized partner portals
    • Client service and help centers
    • Engaging landing pages
    • Supply chain networks for better end-to-end delivery
    • Secure data exchange
  • Basket
    Salesforce
    Commerce Cloud
    to strengthen your
    e-commerce
    • Personalized buying experience
    • Enhanced cross-channel marketing with clicks, code, or headless APIs
    • Seamless customer journey from marketing to sales and further
    • Developer center to create your own e-commerce

Our approach

Our main goal is to enhance your business performance and scale your success. We use innovative Salesforce methods to improve your business operational processes and customer experience for further growth and development.
MD Cloud key pillars are
  • Customer-focused approach and collaboration
  • Strong technical and project expertise
  • Transparency
  • Reliability and safety
  • Flexibility and efficiency

Оur Salesforce сonsulting services

  • Mapping business goals and objectives
  • Proposing suitable Salesforce edition and features
  • Developing sales automation and customer service workflows
  • Moving from a legacy system to a cloud-based CRM
  • Adding new relevant features
  • Placing workflows and processes at the Salesforce platform
  • Communities and Portals set up and configuration
  • Developing complex workflows and approval proces
  • Integrating Salesforce with other apps
  • Upgrading Salesforce environment
  • Users and Profile Management
  • Developing post-launch and long-term user adoption strategies
  • Creating user orientation and training programs
  • Resolving issues and challenges (in case they occur)