US hard surface flooring company
US hard surface flooring company
Building a 360-degree client profile
for maximum reporting efficiency
for maximum reporting efficiency
-
1500+Retail shops in USA
-
4+ yearsof successful solution use
-
2000+employees
-
Client profile
The client on this project is a big USA-based producer of hard-surface flooring and materials. With 2,000+ employees, the retailer offers several brands sold all over the USA. Having many representatives, the client needed a high-quality data collection and analysis solution to keep its business growing.
-
Challenge
As the client didn’t have a centralized data collection and analysis and data collection system, the work with reports was challenging, and the navigation between data was a hard task to complete.
-
Solution
To build a unified access point between systems and easy navigation between apps, the retailer has chosen a SAP solution and reached out to the MD Cloud team to work it out.
-
Results
Implementing the solution, the client got a customized SAPUI5 application with a convenient various sources, data collection and client info display:
- Sales documents
- CRM data
- Purchase history
- Actions notification
- Duplicates and history
SAP Fiori Launchpad was also installed to create a unified access point between SAP CRM, SAP ECC, and SAP BW. The client built standard transactions and customized Web Dynpro reports customization and Launchpad output, and implemented SAP as an integrated tool to navigate between applications.
Related customer stories
-
-
Major Pharma Company
in JapanReaching hospital success throughRead more
an integral cooperation with clients -
Lux Brands Store at one
of the CIS countriesSalesforce improves efficiencyRead more
in handling customer complaints